Tinotenda Muchono

Assisted with day to day graphic design and large format printing duties. Handled negotiations and customer queries. Worked under pressure and met daily targets and deadlines.

Welcomed and assisted customers, creating a friendly and professional shopping experience. Attended to customer inquiries, queries, and requests, providing helpful and timely assistance. Operated the Point of Sale (POS) system to process customer purchases and payments accurately. Handled cash and electronic transactions while maintaining accuracy and efficiency. Assisted with maintaining an organised and customer-friendly checkout area. Demonstrated strong communication, customer service, and attention-to-detail skills.

Managed the company's social media platforms and content strategy. Created engaging graphics, videos, and promotional content. Scheduled and published posts using a content calendar. Engaged with the online community by responding to comments and messages. Monitored social media performance and optimized campaigns using analytics. Collaborated with the creative team to increase brand awareness and audience growth.